Once you have submitted a ticket request, you will be placed on our waitlist queue. If we are able to offer you reserved tickets for the date you requested, you will be contacted by email with instructions for how to confirm your e-ticket. Not all ticket requests can be honored, and we will contact you only if your ticket request has been approved.
Most tapings of our shows begin at 5:00pm. For a 5:00 pm taping, check-in will usually start 3:15 pm and close promptly at 3:45pm. Occasionally, the shows will tape at alternate times, so please make sure to consult your e-ticket for your check-in time.
To claim your tickets on the day of the taping, you and your guests should arrive at 400 Main Street entrance and proceed up to the check-in desk.
Please be advised that we operate on a first-come, first-served basis, as e-ticket distribution may be in excess of studio capacity to ensure a full studio audience.
The taping will last approximately one hour and fifteen minutes and attendees can expect the entire experience, from check-in to the end of the show, to last approximately three hours.
Most tapings of the shows end by 6:15pm, but please be advised that check-in and taping schedules are subject to change, possibly without notice.
Everyone must be at least 16 years old and present a valid photo ID;date of birth must be visible at the time of check-in to attend a taping. There will be no exceptions to this policy.
Due to limited studio space, groups larger than four people will not be admitted. Please be advised that e-tickets that have been obtained under separate names to accommodate a group larger than four people may be considered invalid. The validity of those e-tickets will be decided at the discretion of an Audience Coordinator.
Due to the limited number of shows per season, individuals cannot attend more than one show taping within a six-month period.
Dress code is smart casual. Remember, you could be on camera; We reserve the right to deny entry to anyone dressed inappropriately.
Cell phones and cameras must be powered down after your party is directed to exit the lounge and proceed to the studio. Any cellphone use, photography or videography after this time may result in ejection from the studio. No backpacks, luggage, large shopping bags, weapons of any kind, mace, spray bottles, promotional items, food or drink will be allowed in the Peacock Lounge or the studio. Bottled water is permitted.
Please be aware that all audience members will go through a bag search prior to entering the Lounge.
All audience members are expected to comply with all security procedures. If we deem you under the influence of drugs or alcohol, a threat, or otherwise unfit, you will not be permitted inside the studio. We reserve the right to deny admission at any time, for any reason.
We make reasonable accommodations for guests with disabilities who request accommodations at least seven days before the show date. Guests with a disability, including guests who are visually, hearing or mobility impaired, e.g., require assistance with stairs, and/or wheelchair users, must contact the show as soon as possible after receiving tickets to request an accommodation.
QUESTIONS & CANCELLATIONS
If you have any questions, please call our hotline Monday-Friday 9:00am-5:00pm Eastern Time at 860-383-2100. Please note the ticket office is closed on all major U.S. holidays.